Can I cancel the order after I submit the order?
Before you settle the payment of the products you bought, you can cancel the order whenever you like. However, notice that if you cancel your order too frequent, we may black-list you and you no longer be able to purchase things from our website.
After you settle your payment, you still can cancel you order. However, administrative fee for $50 will be charged.
I do not live in Hong Kong. When can I receive my product after I submit the order?
For chinese and international customers, as our delivery zone does not cover so wide, we are only able to deliever the products to you by UPS. You do not need to pay any portion of the delivery charge. However, before we mail the product, you should settle the payment first by mailing us a personal check first. In general, the whole process will take for about 2-4 weeks, depending on the destination.
Can I get extra discount if my purchase is bulky?
Due to the economics of scale of transportation and sale, if the purchase is bulky, you can get extra discount. In general, you can get extra discount if you purchase more than 10 products in the SAME order. For detail, you can refer to the scale below.
-11 to 20: 10% off
-20 to 30: 15% off
-30 or more: 20% off
Can I pay through Paypal, Credit Card or Bank Deposit?
No, due to administative problem, payments through Paypal, cedit card and bank deposit are generally not acceptable. For Hong Kong buyer, you have to settle the payment by cash as soon as the products are delievered to your home address. For chinese and international buyers, you should mail a personal check to 15/F, Tai Ming Tower, Queen's Road, Hong Kong.